Privacy Policy – Kanan.co Dehradun

Who Are We?

Kanan.co, a company registered under the Companies Act, 2013, and its Dehradun branch registered office is situated Above Royal Enfield Showroom, 34 HR Tower, Ballupur Chowk, Dehradun, Uttarakhand 248001, India, understands and respects the need and requirement to protect the privacy rights of its users (“You”, “Your”). Kanan.co Dehradun shall be the controller of the personal data/information which may be collected from you or which may be processed, in relation to the Services/Platform.

What Is This Privacy Policy For?

This Privacy Policy describes:

This policy applies to all users who access or interact with the Kanan.co Dehradun website, forms, or services.

PERSONAL DATA WHICH IS COLLECTED

We may collect the following personal and non-personal data from you:

HOW YOUR PERSONAL DATA MAY BE USED

We collect personal data only for legitimate and lawful purposes, primarily to provide you with access to our Kanan.co Dehradun website and to enable you to use our study abroad and test preparation services through the platform.

Your information may be used for the following purposes:

Verification of identity when you sign in to your user account.

Analyzing account activity and providing you with relevant statistical data.

Monitoring website performance, including the total number of visitors and domain names of internet service providers (this does not involve personal data usage).

Responding to your queries or contacting you regarding your account or services.

Other legitimate purposes that may be disclosed to you when we request specific information.

We do not use any personally identifiable information for purposes other than providing you access to your user account, services, and the Kanan.co Dehradun website.

All payments made through our partner payment gateways are safe and secure.

If you choose to log in or register through social media platforms such as Facebook or Google, we may request permission to access your basic profile details and will always seek your consent wherever required.

If you click on third-party website links from our platform, you will be governed by their respective terms of use and privacy policies. Kanan.co Dehradun does not control how third parties collect or use your data and is not responsible for any data breach, privacy infringement, or loss or damage arising from your interaction with those websites.

We may use your contact information for marketing and promotional purposes related to our training and study abroad services.

However, if you prefer not to receive such communications, you can write to us, and we will honor your decision.

If you do not express any objection, it will be deemed that you have granted us permission to use your information for such lawful purposes under applicable law.

Please note that all personal information shared by you is handled with strict confidentiality and security measures.

We process and store your data only under applicable laws and with your consent, ensuring its use solely for legitimate educational and service-related purposes through Kanan.co Dehradun.

Your creation of a user account and login activity each time you access our services or the platform will be considered as your valid consent for such lawful data processing.

Disclosure of Your Information 

We may share your information with our parent company, subsidiaries, joint ventures, or other entities under common control (collectively referred to as “Affiliates”), provided that all such Affiliates comply with this Privacy Policy.

In the event of a corporate merger, acquisition, reorganization, or dissolution of Kanan International Pvt. Ltd., your personal data may form part of the transferred assets.

We may also share your personal data with related companies or partners for purposes consistent with this Privacy Policy and to enhance your experience with Kanan.co Dehradun.

Additionally, we may share your information with third parties at your request — for example, if you ask us to forward your details to a specific university, counselor, or educational partner.

Kanan.co Dehradun may engage trusted agents, consultants, or third-party service providers to perform business-related functions such as mailing information, maintaining databases, or processing payments.

In such cases, we share only the minimum required data needed to perform their specific role.

Legal and Regulatory Disclosures

In compliance with applicable laws, Kanan.co Dehradun may disclose personal information:

We may also disclose information in good faith, if such action is necessary to:

We may share information, including personal data, with reliable third-party service providers such as:

Each third-party service provider’s use of your information is governed by their own privacy policy.

We strictly prohibit:

Marketing and Analytical Tools

To enhance the user experience, we may use marketing and analytical tools that allow us to study aggregated website data such as clicks, scrolling patterns, and engagement levels.

These tools help us understand which pages perform best but do not access or use your personal information.

We may also use remarketing and conversion tracking tools such as:

These tools enable us to display relevant Kanan.co Dehradun offers and updates on third-party sites like Google or Facebook, based on your previous visits to our platform.

We may use custom audiences based on email or phone numbers to provide you with tailored educational promotions.

However, your personally identifiable data is never shared with any remarketing vendor other than for displaying these specific Kanan.co Dehradun offers.

Email Communication and Newsletters

Kanan.co Dehradun uses MailChimp as its official email service provider.

Through MailChimp, we may:

Our newsletters may include tracking pixels that help us analyze overall campaign success.

This information is used only for internal analysis and not shared with any third parties.

All subscriber data is securely stored on MailChimp servers.

You may unsubscribe from our newsletters at any time by clicking the unsubscribe link included in each email.

Payment Information

We use 256-bit SSL encryption and standard data protection technologies to secure your payment information during transmission. While your data security is important to us, please note that no online transmission or electronic storage method is completely secure. However, Kanan.co Dehradun follows commercially accepted and industry-standard measures to protect your data and ensure safe transactions.

Personal Data Transfers

Your data is primarily processed on cloud servers in India. However, it may also be stored, transferred, or accessed from locations outside your state or country, where data protection laws may differ from those in your jurisdiction. In such cases, your information may be subject to local laws and accessible to courts or regulatory authorities in those regions.

By using our website or services, you consent to the transfer, storage, and processing of your personal data as described above.

Personal Data Retention

We retain your personal data in accordance with applicable laws and only as long as your user account remains active. Once your account is terminated or disabled for any reason, we are not responsible for maintaining or storing your personal information.

Your Rights Under Indian Law

If you are a user governed by Indian law, you have rights under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including the right to:

Access or review your personal data

Correct inaccuracies or incomplete data (unless restricted by law)

Request deletion or erasure of your personal data

Withdraw consent for data processing (which may limit your use of our services)

You may send such requests in writing to us.

Kanan.co Dehradun does not guarantee the authenticity or accuracy of the information you provide and assumes no responsibility for verifying its correctness or suitability for any purpose.

Other Types of Data/Information

Non-Identifiable Data

When you use our services through the Kanan.co Dehradun website, we may collect and store certain non-identifiable information using standard technologies. This information does not personally identify you. It may be stored in databases managed by our affiliates, agents, or service providers.

We may use such data in aggregate form to analyze overall website activity — for example, tracking total visitors, page visits, or domain names of internet service providers. No personal data is used or shared during this process.

Aggregated Personal Data: We may analyze user demographics, interests, and behavior based on the information provided by users. Such research is conducted on an aggregate basis and does not identify any individual personally.

This aggregated data may be shared with affiliates, agents, or business partners, and may be used to describe our services to current or potential partners and for other lawful business purposes.

Publicly Visible Information

If you create a user account or post a comment on the Kanan.co Dehradun website, certain basic information such as your name may be publicly visible.

COOKIES

Kanan Website may use cookies to store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads; or to customize Website/Platform content based on visitors’ browser type or other information that the visitor may send to Us. Kanan may also share information about Your use of Our Website with Our social media, advertising and analytics partners. This section of the privacy policy will explain what cookies are, how Kanan uses cookies and similar technologies on the Kanan Website/platform and what You can do to manage how cookies are used.

WHAT ARE COOKIES?

A cookie is a small text file which is sent to the computer or mobile device (hereinafter “Device”) by the web server so that a website can remember some information about Your browsing activity on the website. The cookie collects information relating to Your use of the website, information about Your Device such as the Device’s internet protocol (IP) address and browser type, demographic data and, if You arrived at the Kanan Website via a link from third party websites, the URL of the linking page. In addition to cookies, the Kanan Website may use web beacons. Web beacons allow Us to count the number of users who have visited or accessed the Website and to recognize users by accessing Our cookies. We may employ web beacons to facilitate Website administration and navigation, to track the actions of users of the Website, to compile aggregate statistics about Website usage and response rates, and to provide an enhanced online experience for visitors to the Website. We may also include web beacons in HTML-form

Examples of how We may use essential Cookies include:

Setting unique identifiers for each unique visitor, so that website numbers can be analyzed.

Functional cookies*:* These cookies are used to remember Your preferences on Our Website and to provide enhanced, more personal features. The information collected by such cookies is usually anonymized, so We cannot identify You personally. Functional Cookies do not track Your internet usage or gather information which could be used for selling, advertising etc.

Examples of how we may use functional cookies include:

Gathering data about visits to Our Website, including numbers of visitors and visits, length of time spent on the Website, pages clicked on or where visitors have come from.

Eliminating the need for returning users to re-enter their login details.

Analytical Performance: Analytical performance cookies are used to monitor the performance of Our Website, for example, to determine the number of page views and the number of unique users Our Website has. We use this information to improve user experience or identify areas of the Website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify You and does not contain personal information such as Your name and email address) and it is only used for statistical purposes.

Examples of how We may use analytical cookies include:

Measuring users’ behavior

Analyze which pages are viewed and how long for and which links are followed to better develop Our Website.

Advertising cookies: Behavioral advertising cookies, which may be placed on Your device by Us or Our trusted third-party service providers, remember that You have visited a Website and Use that information to provide You with advertising which is tailored to Your interests. This is often called online behavioral advertising and is done by grouping together shared interests based upon web browsing history. Your web browsing history can be used to infer things about You (e.g. your age, gender etc.), and this information may also be used to make advertising on Website more relevant to You. Although behavioral advertising cookies can track your activity around the internet, these cookies cannot identify You personally, even if you are signed in to our Website.

Examples of how We may use advertising cookies include:

Manage online advertising. Our approved advertising partners may use cookies together with web beacons to provide advertising to You and to enable Us to manage our relationship with those advertisers by, for example, tracking how many unique users have seen a particular advertisement or followed a link in an advertisement.

To market to specific users across Our Website and third party sites, so that We and third parties can target advertising to users that will be more relevant to users’ interests.

Third Party Cookies: You may notice on some pages of Our Website that cookies have been set that are not related to Us. When You visit a page with content embedded from, for example, YouTube or Facebook, these third party service providers may set their own cookies on Your Device. We do not control the use of these third party cookies and cannot access them due to the way that Cookies work, as Cookies can only be accessed by the party who originally set them. Please check the third-party websites for more information about these cookies. How can You manage or opt out of cookies? Cookies, including those which have already been set, can be deleted from Your hard drive. You can also change the preferences/settings in Your web browser to control cookies. In some cases, You can choose to accept cookies from the primary site but block them from third parties. You can block cookies from specific advertisers or clear out all cookies. Deleting or blocking Cookies may reduce functionality of the Website. To learn mor

RIGHTS RELATED TO YOUR PERSONAL DATA

Under laws in certain countries in which We operate, users and other visitors to Our Website from those countries have a right to access personal data about themselves, and to amend, correct or delete personal data that is inaccurate, incomplete or outdated. We will, upon request, provide You with confirmation regarding whether We are processing personal data about You, consistent with applicable laws. In addition, upon Your request, We will take reasonable steps to correct, amend, or delete Your personal data that is found to be inaccurate, incomplete or processed in a manner non-compliant with this Privacy Policy or applicable law, except where the burden or expense of providing access would be disproportionate to the risks to Your privacy, where the rights of persons other than You would be violated or where doing so is otherwise consistent with applicable laws. Unless prohibited by applicable law We, reserve the right to charge a reasonable fee to cover costs for providing copies of personal information

SENSITIVE PERSONAL INFORMATION

Unless You choose to provide it to Us, We, do not collect sensitive personal information from You while You are using the Website. This includes your Aadhaar /social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If You decide to submit such information to Us, it will be subject to this Privacy and spam Policy. Minor/Children’s Information Kanan does not knowingly collect any personally identifiable information from minors/children under the age of 16. If You are under the age of 16, please do not submit any personal data through the Website. We request parents and legal guardians to monitor their children’s internet usage and to help enforce Our Privacy Policy by instructing their children never to provide personal data on the Website without their permission. If a parent or guardian believes that Kanan has personally identifiable information of a child under the age of 16 in its databa

SPAM POLICY

Kanan strongly opposes any spam mailing. We will only send e-mail to users that have explicitly requested and given their express consent to receive an e-mail from Kanan. Examples may include:

Opt-in subscribers to Kanan Newsletter

Users that complete a contact form

All communication will be related and relevant to what You have requested.

WEB LINKS

Kanan Website may contain links to other websites. Please be aware that Kanan is not responsible for the privacy practices or the content of such other sites. It is Your responsibility to be aware when You leave Our Website to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Kanan only.

EMAIL COMMUNICATIONS

If You send us an email with questions or comments, We, may use your personally identifiable information to respond to Your questions or comments, and We may save Your questions or comments for future reference. For security reasons, We, do not recommend that You send non-public personal information, such as passwords, social security numbers, or bank account information, to Us by email. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails We send, or as provided below; provided, however, We reserve the right to send you transactional emails such as customer service communications. Regardless of any other provision in this Privacy Policy, We reserve the right to disclose any personally identifiable or non-personally identifiable information about You to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend Our legal rights or property, Our Website

Changes To The Privacy Policy

We reserve the right to update and modify this Privacy Policy any time and from time to time without prior notice. We will update the effective date in the Privacy Policy. Please read and visit Our Privacy Policy every time for any changes, alterations, modifications etc. Changes to this Privacy Policy are effective when they are posted on this page of the Privacy Policy or made effective as per the changes. We request you to please review this Privacy Policy periodically, and especially before You provide any personal data. Your continued use of the Website after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. Your access to and use of the Website may also be subject to any separate agreements or terms and conditions You have signed or agreed to with Kanan. Please refer to those agreements as needed. How Do I Contact Kanan Support? If You have any genuine questions or concerns in matters regarding this Privacy Policy, You may reach